Privacy Policy

Effective Date:  1 Oct 2024

At Mass Mail Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or engage with our platform.

By using Mass Mail Service, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Information We Collect

We collect different types of information depending on how you interact with our platform:

1.1. Personal Information

When you sign up for Mass Mail Service, we collect personally identifiable information, such as:

• Name
• Email address
• Billing information (such as credit card details)
• Phone number
• Company details

1.2. Non-Personal Information

We may also collect non-personal data that does not directly identify you, including:

• Browser type and version
• Device information (e.g., operating system, device model)
• IP address
• Referring to the website (how you landed on our site)
• Browsing and usage data (pages visited, actions taken on our platform)

1.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your user experience. Cookies allow us to remember your preferences and provide a more personalized experience.

You can manage cookie preferences via your browser settings, but disabling cookies may affect the functionality of the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Improve Our Services

We use your data to:

• Manage your account and process transactions
• Create and manage email marketing campaigns
• Improve user experience and the functionality of our platform

2.2. Communication

We may use your contact details to:

• Send you important updates or service-related notifications
• Provide customer support
• Notify you about new features, promotions, or updates (you can opt out of marketing emails at any time)

2.3. Analytics and Performance Monitoring

We analyze usage data to:

• Track the performance of your campaigns
• Monitor website traffic and engagement
• Improve the security and stability of our platform

2.4. Compliance with Legal Obligations

We may use your data to comply with applicable legal obligations, such as tax regulations or court orders.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

3.1. Service Providers

We may share your information with trusted third-party service providers who assist us with various services, such as payment processing, email delivery, customer support, and analytics. These providers are required to protect your information and only use it as necessary to perform their services.

3.2. Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities (e.g., a court order or government investigation).

3.3. Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner. We will notify you of any such changes and your related rights.

4. Data Security

We take data security seriously and implement various measures to protect your personal information, including encryption, access controls, and regular security audits. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access: You can request access to the personal data we hold about you.
• Correction: You can update or correct inaccuracies in your information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by using the “unsubscribe” link in the email or adjusting your account settings.
• Portability: You may request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Data Retention

We keep your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and make sure we’re safe. When no longer required, we will securely delete your information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Mass Mail Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

9. International Data Transfers

Suppose you are accessing Mass Mail Service from outside the United States. In that case, your information may be transferred to, processed, and stored on servers located in countries where data protection laws may differ from your jurisdiction. By using our services, you consent to the transfer of your data to the United States and other countries where we operate.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we will notify you if significant changes are made. Your continued use of our services after such updates constitutes your acceptance of the revised policy.