Terms & Conditions

Effective Date: 1 Oct 2024

Welcome to Mass Mail Service. By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before accessing or using our platform.

If you do not agree to these terms, you must not use the Mass Mail Service platform.

1. Definitions

• “Service” refers to the Mass Mail Service email marketing platform and all associated features, tools, and resources.
• “We,” “Us,” and “Our” refer to Mass Mail Service and its owners, operators, and affiliates.
• “User” refers to anyone who accesses or uses our Service, whether as a registered user or visitor.

2. User Accounts

2.1. Account Registration

To access and use our Service, you must create an account by providing accurate, up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2.2. Eligibility

You must be at least 18 years old to use our Service. By registering an account, you confirm that you are legally capable of entering into a binding agreement.

2.3. Account Security

You agree to notify us immediately if you suspect any unauthorized use of your account. Mass Mail Service will not be liable for any loss or damage arising from unauthorized account use.

3. Subscription and Payment Terms

3.1. Plans and Pricing

Mass Mail Service offers various subscription plans. By subscribing to a plan, you agree to pay the fees associated with the plan you select. All prices are listed on our Pricing Page and are subject to change at our discretion.

3.2. Payment Terms

Payments are billed monthly or annually, depending on your chosen plan, and are non-refundable except as required by law. If payment is not received or declined, your access to the Service may be suspended.

3.3. Upgrades and Downgrades

You can upgrade or downgrade your subscription at any time. Downgrading may result in loss of certain features or limits on your account.

4. Acceptable Use

You agree to use Mass Mail Service only for lawful purposes and in compliance with the following conditions:

4.1. Prohibited Content

You may not use the Service to send:

• Spam or unsolicited emails.
• Fraudulent, misleading, or deceptive content.
• Content that is harmful, threatening, defamatory, harassing, or abusive.
• Material that violates any third-party rights, including intellectual property rights.

4.2. Compliance with Laws

You are responsible for ensuring that your email campaigns comply with all applicable laws and regulations, including anti-spam laws such as the CAN-SPAM Act, GDPR, and other data protection laws.

5. Intellectual Property

5.1. Ownership

All content, features, and functionalities available on the Mass Mail Service website and platform, including but not limited to software, design, logos, text, graphics, and other materials, are the intellectual property of Mass Mail Service or its licensors.

5.2. License

Mass Mail Service grants you a limited, non-exclusive, non-transferable license to use the platform in accordance with these Terms. You may not modify, distribute, reproduce, or create derivative works from our content or software without express written consent.

6. Termination and Suspension

6.1. Termination by User

You may cancel your account at any time. Upon cancellation, you will lose access to the Service and any data associated with your account, and no refunds will be issued for unused subscription time.

6.2. Termination by Us

We reserve the right to suspend or terminate your account if you breach these Terms, engage in prohibited activities, or fail to comply with our payment terms. If terminated for cause, you will not be entitled to any refunds.

7. Limitation of Liability

To the fullest extent permitted by law, Mass Mail Service and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, whether in contract, tort, or otherwise, arising out of or related to your use of the Service.

Our maximum liability to you for any claims arising from the use of the Service shall not exceed the total amount you paid to Mass Mail Service during the 12 months preceding the event giving rise to liability.

8. Disclaimer of Warranties

Mass Mail Service provides the Service on an “as is” and “as available” basis. We make no warranties or representations regarding the reliability, accuracy, or availability of the Service and disclaim all implied warranties, including but not limited to fitness for a particular purpose, merchantability, and non-infringement.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mass Mail Service and its employees, affiliates, and partners from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

10. Modifications to the Terms

We may revise these Terms and Conditions from time to time at our discretion. When changes are made, we will notify you by updating the “Effective Date” at the top of this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed by the laws of [Your Country/State], without regard to its conflict of laws principles. Any legal action or dispute arising under these Terms will be resolved exclusively in the courts located in [Your Jurisdiction].